Shipping policy

Shipping Policy:

We offer shipping through bus or courier services. The customer is responsible for providing accurate and complete shipping information at the time of purchase. We cannot guarantee the safety of our packaging during overseas shipping, and the customer assumes full responsibility for any damages or losses that may occur during shipping.

If the product is broken during transit, Vatsika Handcrafted Pure Silver Photo Frames will be responsible for replacing it. We require the customer to provide photographic evidence of the damage and send it to us via email within 48 hours of receiving the product. Our team will review the evidence and arrange for a replacement product to be shipped to the customer